Privacy Statement

Your privacy matters. This statement explains what information Red Sisters collects, how it’s used and how it’s kept safe.

What information do we collect?
We collect information when you:

  • buy a Period Kit or other product from our online store

  • book a First Moon Circle, Mum + Daughter Date or other event

  • join our email list or waitlist

  • fill in a contact form, survey or giveaway entry

This may include your name, email address, phone number, delivery address and order details, such as the undies size you choose. You can visit our website without giving us any personal information.

Bookings and purchases for children under 18 must be made by a parent or legal guardian.

Payment details
Payments are processed securely by our payment provider. Red Sisters does not see or store your full card details.

How do we use your information?
We use your information to:

  • process and send your orders

  • manage bookings for our events

  • reply to your questions and help with any issues

  • send you emails if you’ve joined our email list or waitlist

  • run giveaways and promotions

  • improve our website and services

You can unsubscribe from our emails at any time using the link at the bottom of every email.

Who do we share your information with?
We never sell, trade or rent your personal information.

We only share it with trusted services that help us run our business, such as:

  • Squarespace, which hosts our website, store and email list

  • our payment provider, such as Stripe or PayPal

  • Australia Post, to deliver your order

These services may store information on servers outside Australia. We may also share information if required by law.

Cookies
Our website uses cookies to remember items in your cart, save your preferences and help us understand how people use our site. You can turn off cookies in your browser settings, but some parts of the site may not work properly.

Keeping your information safe
We take reasonable steps to protect your information from misuse, loss and unauthorised access.

Accessing or updating your information
You can ask to see, update or delete the personal information we hold about you at any time. Just email us and we’ll help.

Australian privacy law
We aim to handle your personal information in line with the Australian Privacy Principles.

Your consent
By using our website, you agree to this privacy statement.

Changes to this statement
We may update this statement from time to time. It was last updated on 4 November 2026.

Contact us
If you have any questions about this privacy statement, please email redsistersau@gmail.com